Designing Chatbots for Depression Screening: Lessons from Research and Practice
We explored the design of chatbots for depression screening, leveraging advancements in natural language processing and artificial intelligence. Using a research-through-design approach, we developed a chatbot prototype that integrates the Patient Health Questionnaire (PHQ-9), a validated depression screening tool. Our findings emphasize the importance of ethical considerations, tailored personality design, effective conversational flow, and predictability to ensure safety and user...
